Shipping policy
Shipping Policy
Last updated: September 9, 2026
At JingleTap™, we work to get your order prepared and on its way as quickly as possible. Please review the information below before placing your order.
Order Processing
Orders require up to 3 days for processing and preparation before shipment.
During this time, your order is confirmed, prepared, packaged, and handed over to the shipping carrier or fulfillment partner.
Processing time is separate from shipping time.
Estimated Shipping Time
Once your order has been shipped, delivery typically takes approximately:
12 days
This means most orders can be expected to arrive approximately 15 days after the order is placed, including processing and shipping time.
Please note that delivery times are estimates and are not guaranteed.
Order Timeline
Processing: Up to 3 days
Shipping: Approximately 12 days
Estimated total: Approximately 15 days
During holidays, periods of high demand, severe weather, customs processing, or carrier delays, delivery may take longer.
International Shipping
JingleTap™ ships to the countries and regions available at checkout.
International delivery times may vary depending on:
- Destination country
- Customs processing
- Local postal services
- Carrier delays
- Holidays and peak shopping periods
Customers are responsible for ensuring that the shipping address provided at checkout is complete and accurate.
Tracking Your Order
When tracking information is available, you will receive a shipping confirmation with your tracking details after your order has been dispatched.
Please allow some time for tracking information to update after shipment.
In some cases, tracking may take several days to show movement.
Holiday Orders
Because JingleTap™ is a seasonal Christmas product, we strongly recommend ordering early during the holiday season.
While we make every reasonable effort to deliver orders within the estimated timeframe, we cannot guarantee delivery by Christmas or another specific date unless that guarantee is explicitly stated at checkout.
This protects you especially well because you should avoid promising “arrives before Christmas” unless your supplier can actually guarantee it.
Shipping Delays
Occasionally, packages may experience delays outside our reasonable control, including:
- Customs inspections
- Carrier disruptions
- Severe weather
- Holiday shipping volume
- Local delivery disruptions
If your order appears significantly delayed, contact us at:
We will review the available tracking information and help determine the appropriate next steps.
Incorrect Shipping Address
Please carefully check your shipping address before completing your order.
If you notice an error, contact us immediately at:
We will make reasonable efforts to update the address before shipment, but we cannot guarantee changes once an order has entered fulfillment.
If a package is returned because the customer entered an incorrect or incomplete address, additional shipping charges may apply before the order can be resent, where permitted by applicable law.
Packages Marked as Delivered
If tracking shows your package as delivered but you cannot find it, please:
- Check around your delivery location.
- Ask members of your household.
- Check with neighbors when appropriate.
- Contact the local carrier.
If you still cannot locate the package, email us at cardportatil@gmail.com and we will help review the situation.
Lost Packages
If tracking stops updating for an unusually long period or your package does not arrive within a reasonable period after the estimated delivery date, please contact us.
We may work with the carrier or fulfillment provider to investigate the shipment.
Depending on the circumstances, an appropriate solution may include a replacement or refund.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.
Unless these charges are explicitly collected at checkout, they may be the customer's responsibility.
JingleTap™ does not control fees imposed independently by customs authorities, governments, or shipping carriers.
Multiple Packages
In some cases, items from the same order may be shipped separately.
If this happens, you may receive more than one package or tracking number.
You will not be charged additional shipping fees because an order is divided into multiple shipments unless clearly stated before purchase.
Free Shipping
When Free Shipping is displayed as part of your order or promotion, there is no standard shipping charge added by JingleTap™ for that eligible shipment.
Customs duties, import taxes, or other government charges may still apply to international orders where applicable.
Changes or Cancellations
If you need to change or cancel your order, please contact us as soon as possible.
Email: cardportatil@gmail.com
Once an order has been processed or shipped, we may no longer be able to change or cancel it.
Contact Us
For shipping questions, tracking assistance, or delivery concerns:
JingleTap™ Customer Support
Email: cardportatil@gmail.com
Address:
Privada Nicolás Bravo No. 29
San Andrés Ocotlán
Calimaya de Díaz González, Estado de México 52220
Mexico